Termini e Condizioni

Terms & Conditions ZOOM SRL

Introduction

These Terms & Conditions govern the use of the website operated by Zoom Srl (“we”, “us”, “our”) and the purchase of products offered through our online shop.

By accessing the website or placing an order, you agree to these Terms & Conditions.

Use of the Website

Users agree to:

Provide accurate information
Use the website in compliance with applicable laws
Not engage in fraudulent or harmful activities

We reserve the right to modify or discontinue any part of the website at any time.

Products & Orders

Product descriptions and images are provided for illustrative purposes.
Prices are listed in the currency indicated on the website and may include or exclude taxes depending on jurisdiction.
Orders are confirmed only after payment is successfully processed.

Shipping & Delivery

Delivery times may vary based on destination and logistics partners.
We are not responsible for delays caused by carriers or external factors.

Returns & Refunds

Return policies (if applicable) will be clearly stated on the website.
Products must be returned unused and in original condition.

Intellectual Property

All content on this website — including text, images, graphics, logos, and audiovisual materials — is the property of Zoom Srl or its licensors.
Unauthorized use is prohibited.

Limitation of Liability

We are not liable for:

Indirect or consequential damages
Service interruptions
Issues caused by third‑party providers

Digital Goods & Physical Goods

Zoom Srl may offer both physical products (such as merchandise, printed materials, and tangible goods) and digital products (such as downloadable content, digital files, or online media).

Physical Goods

Physical goods are shipped to the address provided by the customer. Delivery times, shipping fees, and return conditions are specified on the website. Customers are responsible for providing accurate shipping information. Zoom Srl is not liable for delays caused by carriers, customs, or external factors.

Digital Goods

Digital goods, when available, are delivered electronically to the email address or account provided by the customer.

Digital products are considered delivered once the download link or access instructions have been sent.
Due to their nature, digital goods are generally non‑refundable, unless required by applicable law or in cases of technical failure directly attributable to Zoom Srl.
Customers are responsible for ensuring they have compatible devices and software to access digital content.

Customs & International Shipping

Zoom Srl ships products within the European Union and, when available, to selected international destinations.

Customs, Duties & Taxes

For shipments outside the EU, customs duties, import taxes, and additional fees may apply depending on the destination country.

These charges are not included in product prices or shipping fees.
Customers are solely responsible for paying any customs‑related charges.
Customs policies vary by country; customers should contact their local customs office for more information.

International Delivery Times

International shipments may require additional processing time due to customs inspections or local regulations. Zoom Srl is not responsible for delays caused by customs authorities or international carriers.

Refusal of Delivery

If a customer refuses delivery due to customs charges or other reasons, the order may be returned to Zoom Srl. In such cases:

Shipping costs, return fees, and customs charges may be deducted from any refund, where applicable.
Refunds will be issued only after the product has been returned in original condition.