Shipping & Delivery

Order Processing

At Zoom Merchandising, we strive to get your items to you as quickly and safely as possible. We process and prepare all orders with the utmost care to ensure they reach you in perfect condition. Orders are typically processed within a few business days. Please note that during high-demand periods or special collection launches, processing times may slightly extend. You will receive a confirmation email once your package has been dispatched.

Delivery Estimates

Delivery times vary depending on your location and the selected shipping method. Once your order has left our facility, the carrier is responsible for the final transit. Please refer to the tracking information provided in your shipping confirmation email for real-time updates on your delivery status.

Shipping Costs

Shipping fees are calculated at checkout based on your destination and the weight/dimensions of your order. Any applicable taxes or duties are the responsibility of the customer.

International Shipping

We are happy to ship to a wide range of international destinations. Please ensure your shipping address is entered correctly at checkout, as we cannot be held responsible for shipments delayed or lost due to incorrect information.

Support

If you have any questions regarding your order or if your package has not arrived within the expected timeframe, please reach out to our team. We are here to help ensure you have a great experience with our collections.

Legal Address
Via Girolamo Graziani, 82 - 41122 Modena

Operational Address
C/O Fabbriche Binarie via Nicolò dell'Abate, 66 - 41121 Modena

Email: info@z-o-o-m.it