€ 24,00
Our Commitment
At Zoom Merchandising, we want you to be satisfied with your purchase. We take great care in curating our collections, and we hope each item brings you value and inspiration. If, for any reason, you are not completely happy with your order, we are here to assist you.
Return Eligibility
To be eligible for a return, items must be in their original, unused condition and in the original packaging. Please note that certain items may be exempt from returns due to their nature or limited-edition status. Requests for returns must be initiated within a reasonable timeframe from the date of delivery.
How to Initiate a Return
If you wish to return an item, please contact our support team with your order number and a brief description of the issue. We will provide you with the necessary instructions to proceed. Please be aware that return shipping costs are generally the responsibility of the customer unless the item arrived damaged or defective.
Refunds
Once we receive your returned item and verify its condition, we will process your refund. The funds will be credited back to your original payment method within a specified number of business days. Please note that shipping fees are non-refundable.
Damaged or Incorrect Items
If you received an item that is damaged or incorrect, please reach out to us immediately. We will prioritize your request and work with you to provide a replacement or a suitable resolution as quickly as possible.
