Privacy & Cookies

Privacy Policy

Zoom Srl (“we”, “us”, “our”) is committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard information. This Privacy Policy explains how we process personal data when you visit our website, interact with our content, purchase our products, or contact us.

Data Controller

The Data Controller is:
Federika Ponnetti – Zoom Srl
Via Girolamo Graziani, 82 – Modena, Italy

P.IVA: 09088490967
Email: info@z-o-o-m.it

Data We Collect

We may collect the following categories of personal data:

• Contact information (name, email address, phone number)
• Billing and shipping details for purchases
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, interactions, preferences)
• Any information voluntarily provided through forms or email communication

How We Use Your Data

We process personal data for the following purposes:

• Managing orders, payments, and product delivery
• Responding to inquiries and providing customer support
• Improving website performance and user experience
• Sending updates, newsletters, or promotional content (only with your consent)
• Ensuring security, fraud prevention, and compliance with legal obligations

Legal Basis for Processing

We process data based on:

• Your consent
• Contractual necessity
• Legitimate interest (e.g., website security, service improvement)
• Legal obligations

Data Sharing

We do not sell personal data.
We may share information with:

• Service providers (payment processors, hosting services, logistics partners)
• Legal authorities when required by law

Data Retention

Personal data is retained only for the time necessary to fulfill the purposes for which it was collected, unless longer retention is required by law.

Your Rights

You may request at any time:

• Access to your data
• Correction or deletion
• Restriction of processing
• Data portability
• Withdrawal of consent

Requests can be sent to info@z-o-o-m.it.

Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this website.

Cookie Policy – Zoom Srl

1. Introduction

This Cookie Policy explains how Zoom Srl (“we”, “us”, “our”) uses cookies and similar technologies on this website. By continuing to browse the site, you agree to the use of cookies as described in this policy, unless you choose to disable them through your browser or our cookie banner.

2. What Cookies Are

Cookies are small text files stored on your device when you visit a website. They help ensure proper functionality, improve performance, and provide analytical insights into how users interact with our content.

We may also use similar technologies such as pixels, tags, and local storage.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable:

• Basic navigation

• Secure login

• Shopping cart functionality

• Checkout and payment processes

Without these cookies, the website may not operate correctly.

3.2 Performance & Analytics Cookies

These cookies help us understand how visitors use the website, including:

• Pages visited

• Time spent on pages

• Click paths

• Device and browser information

We may use third‑party analytics tools such as Google Analytics. Data collected is aggregated and does not directly identify users.

3.3 Preference Cookies

These cookies store your settings and preferences, such as:

• Language

• Cookie consent choices

• Display preferences

3.4 Marketing & Advertising Cookies

These cookies are used to:

• Deliver personalized content

• Measure campaign performance

• Track interactions with embedded media (e.g., YouTube, Vimeo)

• Support remarketing activities

Marketing cookies are activated only with your explicit consent.

4. Third‑Party Cookies

Some cookies are placed by third‑party services integrated into our website, including:

• Analytics providers (e.g., Google Analytics)

• Payment platforms (e.g., Stripe, PayPal)

• Video hosting services (e.g., YouTube, Vimeo)

• Social media platforms (e.g., Instagram, Facebook embeds)

These third parties may collect data independently according to their own privacy policies.

5. Cookie Consent

When you first visit the website, a cookie banner will appear allowing you to:

• Accept all cookies

• Reject non‑essential cookies

• Customize your preferences

You may change your cookie settings at any time through the banner or your browser.

6. Managing Cookies

You can manage or disable cookies through your browser settings.Please note:

• Disabling essential cookies may affect website functionality

• Disabling analytics or marketing cookies will not impact your ability to use the site

Links to manage cookies in major browsers:

• Chrome

• Safari

• Firefox

• Edge

7. Data Transfers Outside the EU

Some third‑party providers may process data outside the European Union.In such cases, we ensure that appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions

• Additional security measures

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our services. The latest version will always be available on this page.

9. Contact

For questions about this Cookie Policy, you can contact the Data Controller: Federika Ponnetti – Zoom Srl, Via Girolamo Graziani, 82 – Modena, Italy - Email: info@z-o-o-m.it